| 1 |
Please explain how the Internet course works if I have received a ticket?
Our 4-hour state approved Internet course is taken from your own computer at your own
pace. You can register and take the course online. You will read 4 chapters and then take a final exam. When you complete the final
exam, we will mail your certificate of completion to the address you provided us when your registered. You must return your certificate to the
county clerks office in the county where you received the ticket in and the points will not be placed on your Driver's License. |
| 2 |
When will I receive my certificate?
We will mail out your certificate the same day you complete the course. Your certificate will be mailed to the address you provided us
when you registered. Below is an example of when you can expect to receive your certificate:
| Delivery Options |
Completed course on: |
I receive certificate on: |
Days: |
| Regular Mail Delivery |
Monday |
Thursday |
3 |
| 2nd Day Delivery |
Monday |
Wednesday |
2 |
| Next Day Delivery (Overnight) |
Monday |
Tuesday |
1 |
|
| 3 |
What is the price of your Internet course?
The cost is $35 for the Internet course. You can make your payment online with a major credit card or bank debit card or you can mail us a
check or money order. |
| 4 |
How many days do I have to pay my ticket and attend traffic school?
You have 30 days to pay your ticket. From the day you pay your ticket you have either 60 or 90 days to complete traffic school.
You should contact the county clerks office where you recieved the ticket to find out exactly what the rules are in that county. You can use our
county clerks directory http://www.floridadrivingschools.com/courtdirectory.cfm
on our home page to find the phone number and website for all 67 county clerks in Florida. |
| 5 |
Does it still take 4 hours if I take the course online?
Yes, the Internet course will take 4 hours. All Basic Driver Improvement courses online are required to be 4 hours. This
requirement is regulated by the Department of Highway Safety Motor Vehicles (DHSMV). Below is a chart explaining the minimum time requirements:
| Summary of Chapters |
Minimum time required |
| Chapter 1 |
50 Minutes with a 10 Minute break |
| Chapter 2 |
50 Minutes with a 10 Minute break |
| Chapter 3 |
50 Minutes with a 10 minute break |
| Chapter 4 |
50 Minutes with a 10 minute break |
| Final Exam |
40 question exam - No time requirements on final exam |
|
| 6 |
Do I have to take all 4 hours at one time or can I log on and off the
program anytime?
You can enter the program as many times as you would like. Our Internet program keeps track of your time and you will always start
exactly where you left off at when you last logged of our program. |
| 7 |
I am taking your course and I have been disqualified from the program, what
should I do?
| You may have been disqualified for the following reasons: |
| Dial up internet connections can be slow and it may have disconnected you |
| You did not answer the security question in time |
| You walked away from your computer for a few minutes |
| If you have been disqualified from the program, please call our
office during business hours and one of our customer service representatives will assist you |
|
| 8 |
Is your course approved by the state in all 67 Florida counties?
Yes, our Internet course is approved by the state in all 67 Florida counties. If you received a ticket in the state of Florida, you can
sign up for our course now. Our course is approved by the Department Highway Safety Motor Vehicles (DHSMV).
|
| 9 |
Do you offer the first time drivers class, 8-hour class or the 12 hour class online?
|
| 10 |
I am taking your course and the timer is not working correctly?
If you are taking our course and having problems with the timer at the top of the page, please call our office and we will
have our technical staff address the issue. We understand our customers are using different computer programs and software.
Additionally, customers have different Internet connections which may cause an occasional technical problem. Please be patient, our customer
service representatives will help you with your technical questions. |
| 11 |
I am signed up for your course and I cannot log back into the program?
Go to the box at the right hand corner that says "Members enter here". Type in the last 4 digits of your
Social Security number and your Drivers License number. If the program is not accepting your information, please make sure you are
typing your DL# exactly the way you typed it when you registered. If that does not work, you may have been disqualified from the
program and you will need to contact our office during business hours to be reinstated back into the program. |
